TRACK
4

CRM performance, migration, and user experience

Vasudevan E.R., Deloitte
Friday, 16 June, 2017
15:45 - 16:45
G111

Gain strategies and tips to utilise SAP Jam to enhance productivity in a collaborative environment such as SAP CRM. Explore the latest functionality of the SAP Fiori apps that provide a scope for integration with SAP Jam. Gain insight into the landscape architecture required to implement SAP Jam and SAP Fiori, including a detailed analysis of prerequisites and configuration steps required. Attend to... More »

Dave Anderson, Konica Minolta
Wednesday, 14 June, 2017
16:30 - 17:30
G111

Attend this session to hear first-hand from Konica Minolta — a global leader in information management focused on enterprise content, technology optimisation, and cloud services — how the company rolled out SAP Fiori, including how it improved the user experience of its sales representatives, enabling the reps to work even while on the go. You will learn how Konica Minolta... More »

Arup Pattanayak, Deloitte
Friday, 16 June, 2017
12:00 - 13:00
G111

Are you planning an SAP CRM implementation or ramp-up? Need to ensure that an upgrade or go-live project does not affect productivity and business? Is your system experiencing a slowdown? Receive concrete recommendations to address these and other complex SAP CRM 7.4 performance issues that may arise. Attend this in-depth analysis of CRM system performance tuning to explore... More »

Himanshu Priyam, Deloitte
Thursday, 15 June, 2017
16:30 - 17:30
G110

With a focus on SAP Hybris Cloud for Customer integration capabilities and scenarios, this session examines the key implementation tasks you will face when implementing SAP Hybris Cloud for Customer within your existing environment. Take a critical look at the different packaged integration scenarios, and learn how you can leverage SAP Jam, iFlow, and open APIs in the process. Join this session to... More »

Mehul Aghera, Deloitte
Friday, 16 June, 2017
10:45 - 11:45
G110

Are you adequately prepared to meet the digital demands of your business? Sharpen your competitive edge with these expert strategies to design a road map to SAP CRM 7.0, enhancement package 4. Explore various deployment options, and discover how you can transform your CRM landscape to meet business digital transformation requirements with SAP HANA and SAP Fiori. By attending, you will explore... More »

Himanshu Priyam, Deloitte
Wednesday, 14 June, 2017
13:15 - 14:15
G111

SAP migrations can be challenging and time-consuming if not planned carefully with key considerations in mind, such as downtime optimisation. This session provides insight and expert guidance for migrating SAP CRM to SAP HANA. Deep dive into the various available migration options, such as DMO (one-step migration), and discuss the considerations and best practices for deploying them. By attending, you will explore... More »

Oliver Frick, SAP SE
Wednesday, 14 June, 2017
15:15 - 16:15
G110

Attend this session to learn about SAP's strategy and road map for SAP CRM. Find out how to optimise existing investments in SAP CRM and take advantage of new and enhanced capabilities, including how you can consolidate SAP S/4 HANA on-premise system landscape with the upcoming SAP CRM add-on for SAP S/4HANA. You will... More »

Ivo Bauermann

Global Vice President SAP Analytics, Head of Business Development & Global Center of Excellence

SAP


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